“Prior to working with HEG, I was the one making all the decisions and my people, who are very bright and confident, were solely focused on just doing their jobs. Because of HEG, those people have started to go the extra mile by becoming more involved and are now real leaders within the company.”
“The teamwork among our people is astronomically higher now than it was before we did Open Book. People are now encouraging each other and are getting more involved with each other’s success.”
“Prior to doing Open Book, all of our Trip Advisor reviews were facilitated by me inviting guests to put in reviews. We just played a mini game and had an entire team of 13 people inviting guests and instead of getting a handful of reviews, we got over 45.”
“In the midst of the great resignation, we were able to very quickly reconstitute our team to still deliver the highest quality service despite massive turnover.”
A fearless reinventor, Sally-Jo’s careers have been fulfilling and dynamic, from her start in Big Pharma and medical device sales to her first exciting pivot into the food industry. During this time she earned a Culinary Arts degree and started a culinary production company. It was there that she grew her love of collaborative teamwork and became a trusted creative partner to Fortune 500 companies, advertising agencies, news organizations, and celebrity chefs.
After becoming widowed with a young daughter, Sally-Jo pivoted again, leveraging her lifelong interest in human development with extensive coach & leadership training, launching Mercury Coaching & Consulting, LLC in 2011. She now partners with leaders at all levels to provide customized executive coaching, leadership development, and mental fitness training as well as specialized grief leadership coaching.
Sally-Jo focuses on growing our capacity to lead courageous conversations that pave the way for successful business outcomes. She is an advocate for co-creating positive workplaces where truth, curiosity, resilience, and humor are valued, and rewarded.
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“I was very alone running my company. I have a team of 20 people, but when it came right down to it, I felt pretty alone. What I’m finding now, for the first time, is that I have other people stepping up and joining me. It’s fantastic!”